Why your telematics shouldn’t care which brand you buy

Every fleet manager knows the feeling: new equipment arrives, and with each new brand comes another dashboard to check, another login to remember, another way of describing the same kind of information. Some fleets grow across multiple sites. Some run a mix of vehicle types. Some just replace equipment over the years and end up with more brands than anyone planned for. Whatever the reason, the result is familiar: data spread across more places than it should be.

The mixed fleet reality

  • Picture a rental company that’s added a few brands over the years, a scissor lift here, a generator there, each purchased because it was the right machine at the right price at the time. 
  • Picture a construction company running several sites at once, where the excavator on one job comes from a different manufacturer than the wheel loader on another. 
  • Picture a logistics operation that started with one forklift brand and added a second, then a third, as the fleet grew faster than any single supplier could keep up with.

None of these companies set out to make their own lives harder. They made sensible purchasing decisions, one at a time, and ended up with a fleet that speaks several different dialects.

Avoiding that kind of confusion is exactly what a brand-agnostic, third-party telematics solution is built for: one system that reads every one of those dialects the same way, no matter who built the machine.

What ‘agnostic’ actually means

  • Insight
    A platform that’s agnostic doesn’t care which of those dialects a machine speaks. It reads the data the same way regardless of brand, so the wheel loader, the generator, and the forklift all show up in one place, described in the same terms. “Agnostic simply means the platform doesn’t care what brand a machine is,” says Celine Vannieuwenhuyze, Customer Experience Manager at GemOne. “Whatever the data comes from, it lands in the same dashboard, described the same way.”

    That’s the first half of the value: insight. GemOne stays unaffected by the small terminology differences between one OEM portal and the next, so a fleet manager reads one consistent set of numbers instead of translating between three.

  • Freedom of choice
    The second half is freedom of choice. An agnostic platform means the next equipment purchase can be decided on performance and price, whatever brand that points to at the time. 
The cost of six different sources of truth
The cost of six different sources of truth

Gaël Van Kerckhove, head of GemOne EMEA, ties both halves together: “Agnostic telematics gives you clean, comparable data across every brand you run, and it puts money back in your pocket by keeping every future purchase open. Lock a fleet into one brand’s ecosystem and you lock money out of your pocket the day a better machine comes from somewhere else.”

“Agnostic telematics is how GemOne puts money back in your pocket no matter what your fleet is composed of.”

The moment a second brand joins the yard
The moment a second brand joins the yard

Newer machines increasingly ship with a telematics junction box already built in by the manufacturer. While the stated purpose is giving customers insight into their own equipment, the data collected only flows into that manufacturer’s own platform. A fleet manager who wants to buy a different brand next time faces the prospect of running two platforms side by side instead of one, which quietly discourages the switch before it’s even considered.

“A factory-installed telematics device isn’t a dead end for those who want to maintain their freedom of choice regarding procurement of new machines,” says Oswaldo Gomez, Technical Expert at GemOne.

“GemOne Cloud can pull that data in through an API. Though the subscription fee to the OEM’s platform keeps running either way, that cost buys back the freedom to choose any brand at the next equipment purchase, whether or not the new machine ships with CAN-enabled hardware, without pulling a technician off other work to swap one telematics system for another.”

Freedom of choice is worth protecting

The off-road equipment market has been shifting for some time already, and the automotive industry shows where that kind of shift can lead. Tesla broke into a market built on decades of engine-building heritage without any of it. BYD, a battery manufacturer with no history of building cars, did the same and is now moving into off-road equipment itself. A fleet built around freedom of choice is ready for that kind of shift. A fleet built around one brand’s dashboard finds out too late that it wasn’t.

Running equipment from more than one manufacturer? 

Sali